RunMana
Support

We're here to help.

RunMana is a small, independent app built by a coach. If something isn't working or you have a question, a real person will read your note and get back to you.

Get in touch

Email support@runmana.com

We usually reply within a couple of days. Telling us your iPhone model and iOS version helps us help you faster.

Common questions

How do I connect Apple Health?

Open the Profile tab → the gear (Settings) → Apple HealthConnect, and allow read access. RunMana reads your completed runs to notice when your fitness shifts. If you connected but don't see runs, open the iPhone Health app → Data Access & Devices → RunMana and turn read access on.

What is the Mana Mile?

It's your anchor — roughly the pace you could race a mile right now. Every pace in your plan is derived from it. As you get fitter, RunMana notices and offers to re-anchor it (you always confirm).

My easy run felt harder than expected — is something wrong?

Usually it means the run was faster than the prescription. RunMana coaches effort first, pace second — an easy day run at threshold pace will feel hard because it is hard. Check the run's zone breakdown; if you drifted above the target zone, ease off next time. That's the coaching working, not a problem.

How do I re-anchor my Mana Mile?

Profile tab → the Mana Mile card → Re-test Mana Mile, and enter a new time (from a real time trial or your best estimate). Your future workouts re-generate to match. RunMana may also propose a new Mana Mile on its own when your Apple Health data shows a clear, sustained shift — you decide whether to accept.

How do I get a workout onto my watch?

RunMana sends your prescribed session to Apple's Workout app via WorkoutKit — warm-up, intervals, targets, and cues included. Open the workout on your Apple Watch and start it there; there's no separate RunMana watch app to install.

Does my plan sync across devices?

Yes, through your own iCloud. If you're signed into iCloud, your plan and history come back automatically when you reinstall or set up a new iPhone. It's private to you — we never see it.

How do I delete my data?

Deleting the app removes everything from your device. To also clear your iCloud copy, use Settings → Erase my data & start over inside the app. Apple Health itself is never affected — RunMana only ever read from it.

Is RunMana free?

Yes — RunMana is free to start. See our Privacy Policy for how your data is handled (short version: nothing leaves your device).